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Parkwhiz

Parkwhiz

www.parkwhiz.com
What is your customer experience with Parkwhiz?

Parkwhiz Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Parkwhiz has a 2.1 star rating from 94 reviews, 32% would recommend, with 70% unfavorable and 18% positive; consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Easy to book parking but read terms before purchase.
  • Expect to contact support for missing passes and refunds.
  • Monitor billing and subscription charges promptly.

Negative Feedback / Risk Areas

  • Frequent customer complaints about missing parking passes and ticketing.
  • Refunds and billing disputes are common and slow to resolve.
  • Poor customer service response and overbooked or closed lots.

Positive Feedback

Some users report the app is convenient and a few issues were resolved quickly by support.

View full overview ›

Media from reviews

Parkwhiz - Denied parking after reserving a spot
Parkwhiz - ChargeParkwhiz - Charge - Image 2Parkwhiz - Code not workingParkwhiz - Got a ticket and I paidParkwhiz - Got a ticket and I paid - Image 2Parkwhiz - Got a ticket and I paid - Image 3
View all media ›

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Show reviews that mention
parking refund pass parking pass customer service service customer ticket issue garage
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Anonymous
map-marker Chicago, Illinois

Cancel my parking spot

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My wife fell and cracked her knee cap. I need to cancel my parking reservation for June 27th.

***

View full review
Greg M Erz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pueblo, Colorado

Hor do I get an owners / installation...

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How do I get an owner's/installation manual for your in-bed spare tire holder? The product looks great, but I am not mechanically inclined and need step-by-step help.

Pros:
  • Easy order on amazon
Cons:
  • No owners manual with product

Preferred solution: An owner / installation manual for my product.0

User's recommendation: Make sure an owners manual is included with your order if you're mechanically challenged like I am.

View full review
Steve G Kvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sparta Township, New Jersey

Denied parking after reserving a spot

Parkwhiz - Denied parking after reserving a spot

Got to garage at reserved time they said it was full and could not park there Had to park elsewhere for $40.00 instead of the $12.00 and change I had paid park whiz

Loss:
$28

Preferred solution: The difference that it cost for me to park

View full review
Roshanda Ygc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Muskegon, Michigan

Did not receive my parking pass. My event is tomorrow

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Did not receive my parking pass

Went through all recommendations by your AI text messaging. Frustrated

Preferred solution: Deliver product or service ordered

User's recommendation: Will not recommend

View full review
Anonymous
map-marker Liberty Hill, Texas

I was charged for a 5/19/26 parking...

I was charged for a 5/19/26 parking stay and I was not in *** on that date. I live in ***, *** and have been in *** all year.

I opened a ticket, then went to my account to print it out. There was not ticket pending in my account.

User's recommendation: Watch your bank account or credit card statements for incorrect charges

View full review
Praneel Wsb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can not view parking pass

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I have spent over an hour trying to get the QR code for a parking pass that I paid for without any success.

User's recommendation: Fix your app and customer service

View full review
Susan L Zaa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rockville Centre, New York

Bad experience

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AI Highlights
  • ParkWhiz had incorrect garage hours, causing lockout and delay.
  • They refused a refund, offering only a $5 discount for future bookings.

ParkWhiz had the incorrect garage hours listed in the app. I booked a specific garage because I thought I was booking one that would be open early.

This caused me to be locked out of the garage for several hours and had to delay my trip home. The worst part is that ParkWhiz acknowledged the mistake but refused to issue a refund. They offered a $5 discount for future bookings. I will never use this company again.

They are unreliable!

There are many parking companies out there to choose from. Stay far away from this one.

Loss:
$80
Cons:
  • Unreliable

Preferred solution: Full refund

User's recommendation: Do not use ParkWhiz

View full review
Anonymous
map-marker Tel Aviv, Tel Aviv

Charge

Parkwhiz - Charge
Parkwhiz - Charge - Image 2

I was charged automatically without clear notice or instructions on how to stop the charge. Im requesting a cancellation and refund.

View full review
Dina R Vlq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hemet, California

No refund.

I went back in to change date to 3/22 but website stated no availability. So I paid 15.90 for nothing. Please refund.

Loss:
$15

Preferred solution: Full refund

View full review
Darron Kam
map-marker Chicago, Illinois

No call back from customer service dealing with an issue.

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Excellent parking price options and ease of booking but customer service has issues. Recently had an issue and use the callback function on an automated call there was no callback from Park whiz.

View full review
Anonymous
map-marker Lewis Center, Ohio

I have been trying to resolve the same issue now for over a week

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AI Highlights
  • Issue unresolved for a week; occurred 3 days in a row.
  • Can't reach anyone; they charge $5 to speak.
  • Over-sold parking spots; I have to pay again.

I have been trying to resolve the same issue now for over a week as it has happened 3 days in a row. Cannot get intouch with anyone and the only way you want to help is by charging me 5.00 to speak with some random person. You ober sell parking spots, i have to end up paying again to park elsewhere.

View full review
Tiwon C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Code not working

Parkwhiz - Code not working

When I got to the location, my pass was denied. I paid for it with my card and still haven't got a refund back yet.

Loss:
$32

Preferred solution: Full refund

View full review
Lakiera B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Canceled

The app would not let me cancel I decided not to park in that area so I did not use the parking spot I need a refund.

Loss:
$31

Preferred solution: Full refund

View full review
Resolved
Areli Uyo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Akron, Ohio

Resolved: Executive

Updated by user Dec 15, 2025

Had parking after complaint. Contact them if parking it worked great.

Original review Nov 30, 2025

Piece of *** Lost $29.50! Not a problem!

After hearing cars were towed who the *** wants this company!! Do not purchase through them!!!

View full review
Robert J Oxa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payed 25 dollars for a parking space never got to park

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AI Highlights
  • Arm gate at the garage by Golden 1 Center vandalized, causing traffic.
  • I spent over $300 on basketball tickets and didn't park or see the game.
Updated by user Nov 23, 2025

Didn't get to park in the parking facility i purchased a space in..notified Parking Whiz they never got back to me .... this situation also caused me to miss my my event i paid over 300 dollars for

Original review Nov 06, 2025

The parking garage located next to the Golden 1 Center claimed their arm gate was vandalized, so they couldn't control the amount of cars paying and unpaid entering the facility. This caused a long jam of traffic in the garage that stranded people in their cars.

I spent over 300 dollars on basketball tickets and didn't get to park or see the game. Yes, I'm pissed.

Loss:
$350
Pros:
  • Easy to book
Cons:
  • Irresponsible
  • Not organized

Preferred solution: Full refund

User's recommendation: Go with Spot Pto

View full review
Alfonse Afj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hyannis, Massachusetts

Frustrated

AI Highlights
  • Website issue, not customer service.
  • Could not change the date; a friend eventually got a space.
  • Reserved at the wrong garage; Parkwhiz appeared.

Issue was with the website, not customer service.

I could not change the date ...then was told by the representative that that meant there weren't any spaces. I wanted a lot of time on the app and made the reservation AT an actual garage (not the one I wanted) and it said I was doing it through Parkwhiz!?!

By the way, my friend eventually got a space, so they were available.

View full review

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